Welcome to The Hype Loom. These Terms of Service govern your access to and use of our website thehypeloom.in, including browsing, placing orders, making payments, receiving deliveries, requesting returns, and using any services provided by us.

By accessing our website, creating an account, placing an order, or using our services, you agree to be bound by these Terms of Service, our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies displayed on our website. If you do not agree with these Terms, please do not use our website or services.

1. About Us

This website is owned and operated by The Hype Loom.

• Website: thehypeloom.in
• Email: info@thehypeloom.in
• Customer Support / Grievances: support@thehypeloom.in
• Phone: +91 87251 25329

2. Account Terms

• When creating an account, you agree to provide accurate, complete, and updated information. You are responsible for keeping your login details confidential.
• We reserve the right to suspend or terminate accounts if we believe there has been misuse, fraud, or violation of these Terms.
• You are responsible for ensuring that your shipping address and contact details are correct before placing an order. We will not be responsible for failed deliveries caused by incorrect information provided by you.

3. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law. If you are under 18 years of age, you may use our website only with the involvement and consent of a parent or legal guardian.

4. Pricing and Payment

• All prices displayed on our website are in Indian Rupees (INR). Product prices, discounts, shipping charges, and taxes may change without prior notice.
• If a product is listed at an incorrect price due to a technical error, we reserve the right to cancel or refuse the order, even if the order has been placed.
• Payments are accepted through UPI, debit/credit cards, net banking, wallets, and Cash on Delivery (COD). Prepaid orders are processed only after successful payment verification.

5. Product Descriptions

We try to ensure that all product descriptions, images, sizes, and colors are accurate. However, actual product colors may vary slightly depending on your device screen and lighting. Minor variations in product measurements, fit, and print appearance may occur and do not mean the product is defective.

6. Order Acceptance & Cancellations

Placing an order on our website does not automatically mean it has been accepted. We reserve the right to accept, reject, or cancel any order for reasons including product unavailability, payment failure, suspected fraudulent activity, or delivery restrictions. You may request an order cancellation before the order is dispatched by contacting us at support@thehypeloom.in. Once an order has been shipped, it cannot be canceled.

7. Shipping and Delivery

• Estimated dispatch timelines are usually within 24 to 48 hours, unless otherwise mentioned on the product page.
• Delivery timelines may vary due to factors beyond our control, including courier delays, weather conditions, or public holidays.
• Risk of loss or damage passes to you once the product is delivered to the address provided by you.

8. Returns, Exchanges, and Refunds

You may request a return or exchange within 48 hours of delivery, subject to product condition. Products must be unused, unwashed, undamaged, and returned with original tags and packaging. Refunds, if approved, will be processed to the original payment method within 3 business days after the returned product passes quality inspection. Shipping charges and COD convenience fees are non-refundable.

9. Prohibited Uses

You agree not to use our website for any unlawful or abusive purpose. You must not use the website for unauthorized resale, interfere with website security, misuse offers or coupons, place fake/fraudulent COD orders, or infringe on our intellectual property rights.

10. Intellectual Property

All content on our website, including logos, product images, graphics, designs, and text, belongs to The Hype Loom. You may not copy, reproduce, distribute, or use our content for commercial purposes without our written permission.

11. Limitation of Liability & Indemnity

To the maximum extent permitted by law, The Hype Loom shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. You agree to indemnify and hold harmless The Hype Loom and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or violation of applicable laws.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes or legal proceedings arising out of these Terms or your purchases shall be subject to the exclusive jurisdiction of the competent courts located in Raipur, Chhattisgarh, India.