This Privacy Policy explains how The Hype Loom collects, uses, stores, shares, and protects your personal information when you visit or make a purchase from thehypeloom.in or interact with us through our website, email, advertisements, social media pages, or customer support channels.

By using our website, placing an order, creating an account, subscribing to our updates, or contacting us, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this Policy, please do not use our website or services.

1. Information We Collect

Personal Information

When you place an order, create an account, or interact with our store, we collect: your name, email address, phone number, shipping/billing addresses, order details, and customer support history.

Payment Information

We do not store financial account credentials on our servers. All transactions are securely managed via PCI-DSS compliant payment processors (e.g., Razorpay/Cashfree).

Technical & Usage Information

We automatically log device details including your IP address, browser type, pages viewed, time spent, and general city/state location data to optimize service performance.

2. How We Use Your Information

Your data is strictly processed to provide commercial apparel services, including to:

• Process transactions, handle shipping logistics, and issue purchase receipts.
• Manage cancellations, returns, refunds, or customer support tickets.
• Provide tailored promotional campaigns on authorized social networks (Meta, Google, Instagram).
• Comply with required operational laws, taxation mandates, or accounting standards.

3. Cookies and Tracking

We implement cookies and data pixels (such as Google Analytics and Meta Pixel) to preserve shopping cart statuses, analyze broad traffic paths, and deliver targeted advertising campaigns. You can restrict cookie management directly within your web browser preferences.

4. Third-Party Services

We share limited operational info only with necessary service applications to run our business, notably: Shopify (hosting platform), Razorpay/Cashfree (gateways), Shiprocket/Delhivery (logistics), and corporate email marketing suites. We do not sell user data to third parties.

5. Security & Data Rights

We use SSL data encryption to safeguard transactions. In compliance with data regulations, you hold rights to access, update, correct, or request the erasure of your data profile (subject to legal records requirements). Reach out to info@thehypeloom.in for data requests.

6. Contact & Grievance Redressal

For explicit privacy questions or grievance processing, connect with us at: