FAQ

Frequently Asked Questions - The Hype Loom

Frequently Asked Questions

Got questions? We've got answers. Find out everything about your drops, orders, and shipping timelines below.

About The Hype Loom

The Hype Loom is an online clothing storefront created for individuals who love expressive, bold, relatable, and premium everyday streetwear. We focus heavy on graphic designs that capture your distinct vibe, attitude, and personal hype.

We craft streetwear apparel engineered with creative graphic styles, sharp clean prints, and ultra-comfortable heavy-weight materials built for long-lasting daily utility.

Orders & Payments

We process transactions securely via trusted domestic gateways. You can complete checkout using Instant UPI, Debit/Credit Cards (Visa, Mastercard, RuPay), Net Banking, major mobile digital wallets, or Cash on Delivery (COD) depending on route availability.

To ensure valid processing and eliminate fraudulent shipments, all Cash on Delivery orders may require automated verification via Call, SMS, or WhatsApp before dispatch authorization.

Shipping & Logistics

All standard orders are processed and handed over to our transit carriers within 24 hours of purchase verification on business tracking days (excluding Sundays and statutory national holidays).

Standard domestic deliveries across major Indian metro sectors take roughly 3 to 4 business days post-dispatch. Regional shipping cost drops between ₹50–₹100 depending on route distance, and we provide Free Shipping on all orders over ₹3,000.

Once your order leaves our warehouse system, a designated tracking number link is automatically pinged to your registered Email, SMS, or WhatsApp line. Please allow up to 2–4 hours for courier integration to populate live tracking logs.

Returns & Cancellations

You can request returns or sizing exchanges strictly within **48 hours of delivery**. Items must remain completely unwashed, unworn, un-altered, and contain all original retail tags, custom brand packaging inserts, and product invoices intact.

If your drop package arrives crushed or visibly open, reject the carrier delivery. For internal missing components or product defects, contact us within 48 hours at support@thehypeloom.in along with a mandatory package unboxing video link for fast verification.